Find out how your personal data is collected, how it's used, and how it's kept secure — all explained in plain, simple English.
Every piece of your information at Royal Casino is protected with the highest level of security
Everything you do on Royal Casino — logging in, making payments, updating your details — is protected by bank-level SSL encryption. No outside party can access this information.
Member data is stored on encrypted servers. Direct server access is restricted to authorized personnel only — and every access is logged.
Royal Casino never sells your personal data or shares it with advertising companies. Your information is not disclosed to any third party except where required by law.
Only the information strictly necessary to operate the service is collected — nothing extra or irrelevant.
Documents submitted during the KYC process are stored in a separate encrypted vault and deleted after a set period once they are no longer needed.
If you'd rather not receive promotional SMS or emails from Royal Casino, you can opt out at any time — no hassle involved.
This Privacy Policy applies to Royal Casino (royalcasino.wine) and all its associated services. When you use our website, download the app, or create an account, we collect certain information. This policy explains in detail how that information is collected, used, and kept secure.
We believe privacy is a fundamental right. When you share your information with Royal Casino, we treat it with care — we will never sell it or misuse it.
📌 Important: By using our website or app, you agree to this privacy policy. If you have any questions, please contact our support team.
Royal Casino collects only the information strictly necessary to provide our services. We collect two types of data:
A. Information You Provide Directly:
B. Information Collected Automatically:
Royal Casino collects information through the following methods:
When you create an account, you directly provide your name, mobile number, and date of birth — this is the primary source of information we collect.
Payment-related information is collected during deposits and withdrawals — to verify your identity and prevent fraud.
Cookies are used to enhance your browsing experience on our website and app.
A photo of your national ID or passport is collected to verify your identity.
When you contact us via live chat or email, those conversations are recorded to help us improve our service.
Royal Casino uses the information it collects solely for the purposes listed below — nothing else:
| Purpose of Use | What information is used | Legal Basis |
|---|---|---|
| Account Management | Name, mobile number, email | Contractual obligation |
| Payment processing | Payment details, balance | Contractual obligation |
| Age & Identity Verification | NID, date of birth | Legal obligation |
| Fraud prevention | IP, device, and transaction history | Legitimate Interest |
| Providing customer support | Contact details and chat history | Contractual obligation |
| Promotional Communications (With Consent) | Mobile, email | Consent |
💡 Please note: Royal Casino never shares your personal information with third parties for advertising purposes.
Royal Casino does not generally share your information with any third party. However, we may need to do so in the following limited circumstances:
In all of the above cases, we ensure that third parties comply with our privacy standards and maintain the highest level of data protection.
Royal Casino uses cookies on its website and app. A cookie is a small file stored in your browser.
Types of cookies we use:
You can disable cookies through your browser settings, though doing so may cause some features on the site to not function properly.
Royal Casino does not retain any data longer than necessary. Our general policy:
As a Royal Casino member, you have several important rights over your personal data:
You can request to view any information we hold about you at any time.
You can request corrections if any of your information is inaccurate.
You may request account closure and deletion of your data.
You can object to the use of your data for specific purposes.
You can request a copy of your data in a machine-readable format.
You can opt out of promotional communications at any time.
📧 Contact: To exercise these rights, email us at support@royalcasino.wine or reach out via live chat. We'll respond within 72 hours.
Royal Casino does not knowingly collect information from anyone under 18. Age is verified at registration. If we become aware that a minor's data has been collected, the account will be closed immediately and the data deleted.
Parents and guardians are advised to ensure that children cannot access gaming devices. Responsible Gaming You'll find detailed information about family protection tools on the page.
Royal Casino follows industry-leading standards to keep your data safe:
Please note — no online platform can guarantee 100% security. If you notice any unusual activity on your account, contact us immediately.
Royal Casino may update this Privacy Policy as needed. You will be notified via your registered mobile or email before any major changes take effect. The "Last Updated" date at the top of the policy is always kept current.
Continued use of the platform after any changes constitutes your acceptance of the updated policy.
For any questions, complaints, or requests to exercise your rights regarding this privacy policy, please get in touch with us:
We typically respond within 72 hours. Complex requests may take up to 30 days.
Your privacy is our top priority at Royal Casino. Register today and enjoy a safe gaming experience.
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