Royal Casino Terms & Conditions — Complete Rules for Members

These Terms & Conditions (hereinafter referred to as "Terms") apply to the use of the Royal Casino website (royalcasino.wine) and all its related services. Royal Casino is operated by a company licensed under an international gaming license.

By accessing our website or creating an account, you are considered to have fully agreed to these Terms & Conditions. If you do not agree with any part of these Terms, we kindly ask that you refrain from using our services.

To register and use Royal Casino's services, the following conditions must be met:

• Age Requirement: You must be at least 18 years old at the time of registration. Membership is not available to anyone below this age.
• Single Account: Each individual may register only one account. If multiple accounts are found belonging to the same person, all accounts will be closed.
• Accurate Information: You must provide your real name, mobile number, and date of birth when registering. Providing false information may result in your account being closed at any time.
• Password Security: Keep your account login credentials completely confidential. Do not share them with anyone.
• One Household, One Account Policy: Operating multiple accounts from the same household or the same device is prohibited.

Your membership remains active at your own responsibility. If you notice any unusual activity on your account, contact Royal Casino support immediately.

Royal Casino verifies member identities in accordance with Bangladeshi law and international gaming regulations. This is required to prevent money laundering and protect minors.

KYC verification will be required in the following situations:

• Before making your first withdrawal
• Before withdrawing large amounts (৳50,000 or more)
• If the system detects unusual activity on an account

Verification typically requires a photo of your National ID (NID) or passport. The process is usually completed within 24–48 hours.

Royal Casino Bangladesh supports the most popular payment methods, including bKash, Nagad, and Rocket. All transactions are secure and encrypted.

Deposit Rules:

• Minimum deposit ৳100.
• Deposits are usually credited to your account instantly. If there is a delay, please wait 1–2 hours.
• Deposits must be made from your own mobile banking account — not through a third party.

Withdrawal Rules:

• Minimum withdrawal ৳500.
• Withdrawals must be made via the same payment method used for the original deposit.
• Standard withdrawals are processed within 15 minutes to 24 hours.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Large withdrawals may be held if KYC verification is not completed.

Royal Casino regularly offers a variety of bonuses and promotions. Each offer has its own terms, which you should read before accepting.

General Bonus Terms:

• The welcome bonus is available to new members one time only.
• Before withdrawing bonus funds, you must wager the required amount — typically 10 times the bonus value.
• You typically have 30 days to meet the wagering requirement. Any unfulfilled bonus will be forfeited once the deadline passes.
• Slots generally contribute 100% towards wagering. Table games may contribute between 10–50%.
• If multiple accounts or individuals attempt to claim the same bonus, all bonuses will be voided.
• Royal Casino reserves the right to exclude any individual from promotions at any time.

Full terms for each bonus are listed on the offer page. If anything is unclear, reach out to the support team.

Keep the following general rules in mind when betting on Royal Casino:

• Once a bet is confirmed, it cannot be changed or cancelled (except in certain special circumstances).
• Odds in live betting can change at any time — always check the latest odds before placing a bet.
• If a match is cancelled or incomplete, settlement will follow Betting Rules Section 6.1.
• If incorrect odds are displayed due to a technical error, Royal Casino reserves the right to void the affected bet.
• The maximum bet limit per match is set according to the game category and event.

Separate detailed rules apply to cricket, football, and other sports, available on the Sports Betting page.

The following activities are strictly prohibited on Royal Casino:

• Exploiting any system vulnerability or glitch to gain an unfair advantage.
• Operating multiple accounts for the purpose of abusing bonuses.
• Using the platform for money laundering or any illegal activity.
• Stealing another member's identity or accessing their account without authorization.
• Placing bets using software bots or automated systems.
• Attempting to guarantee profit by placing bets on opposing outcomes simultaneously (arbitrage).

Royal Casino may temporarily suspend or permanently close an account for the following reasons:

• Violation of the Terms & Conditions.
• If suspicious or fraudulent activity is detected.
• Refusing to complete KYC verification.
• By legal order or at the direction of a regulatory authority.

You may close your account at any time by contacting the support team. Inactive accounts (no transactions for 12 consecutive months) may be subject to a monthly maintenance fee.

Royal Casino places the highest priority on protecting your personal information. We use the data we collect solely for service delivery, verification, and legal compliance. We do not sell your information to any third party.

For more information, please visit our Privacy Policy View page.

Royal Casino will not be held liable for the following:

• Losses due to technical errors or internet disconnection.
• Any loss resulting from your own negligence in exposing your login credentials.
• Issues caused by third-party payment gateway errors.
• Unforeseen circumstances beyond Royal Casino's control.

However, where any issue arises due to our own error, we are fully committed to resolving it.

For any issues or complaints, contact Royal Casino's live chat or email support first. Our goal is to resolve all complaints within 48 hours.

If you are not satisfied with the support team's resolution, you may appeal to the licensing authority. The support team will guide you through the process.

Royal Casino reserves the right to modify, add to, or cancel these Terms & Conditions at any time. For significant changes, members will be notified in advance via their registered mobile number or email.

Continued use of the platform after any changes will be considered acceptance of the updated Terms. We recommend checking this page regularly.